Legal

Terms of Service

Effective date: March 11, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you and RaiseClaw (“RaiseClaw,” “we,” “us,” or “our”) governing your access to and use of the RaiseClaw platform and all related services (collectively, the “Services”). By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you are 18 or older and that you have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Purpose of the Services

RaiseClaw is a productivity platform designed exclusively to assist startup founders and authorized team members in managing and executing investor fundraising outreach. The Services include AI-powered investor research, email drafting, pipeline management, data room hosting, and related tools.

The Services are provided solely as a productivity tool for fundraising purposes. Any use of the Services for any other commercial purpose, competitive intelligence gathering unrelated to your own fundraise, bulk data extraction, or resale of any kind is strictly prohibited and constitutes a material breach of these Terms.

3. Acceptable Use Policy

You agree to use the Services only for lawful purposes and in a manner consistent with these Terms. You are solely responsible for all content you submit, generate, or send through the Services.

3.1 You MAY:

  • Use the platform to research investors, manage your fundraising pipeline, draft outreach emails, and track investor engagement for your own active fundraising round.
  • Connect your own Gmail account to send AI-drafted emails to prospective investors.
  • Share your data room link with prospective investors for the purpose of evaluating your company.
  • Use AI features to generate personalized, professional email copy for investor outreach.

3.2 You MAY NOT:

  • Use the Services for any purpose other than legitimate investor fundraising outreach for your own startup.
  • Use the Services to promote or solicit investments in others’ companies, or to act as a fundraising intermediary or broker for third parties.
  • Attempt to circumvent, disable, or otherwise interfere with security-related features of the Services.
  • Reverse engineer, decompile, disassemble, or attempt to extract source code from the Services.
  • Use automated scripts, bots, or scrapers to access the Services outside of the provided functionality.
  • Impersonate any person or entity, or falsely claim an affiliation.
  • Transmit any viruses, malware, or other harmful code.

4. Investor Database: Strict Use Restrictions

IMPORTANT: Please read this section carefully.

Our platform includes a curated database of investor profiles compiled from publicly available sources. Access to this database is a core feature of the Services and is subject to strict use restrictions. Violation of these restrictions will result in immediate account termination and may expose you to legal liability.

By using the investor database, you agree that:

4.1 Permitted Use

  • You may access investor profiles exclusively to identify, research, and contact investors for the purpose of raising capital for your own startup.
  • All outreach initiated through or informed by the investor database must relate solely to your own active fundraising round.
  • You acknowledge that investor profile data (even where publicly sourced) constitutes personal information that must be handled with care and respect for the individuals listed.

4.2 Prohibited Use: Investor Data

  • No resale or redistribution. You may not resell, license, sublicense, transfer, publish, share, or otherwise redistribute investor profile data to any third party, whether in raw form or as part of a derived dataset.
  • No commercial exploitation. You may not use investor data to build competing products, data products, lead lists for sale, or any other commercial offering outside of your own fundraising activity.
  • No bulk export or scraping. You may not bulk-export, scrape, or programmatically extract investor data from the platform, whether via our UI, API, or any other means.
  • No contact for unrelated purposes. You may not contact investors identified through our platform for any purpose unrelated to your own fundraising round, including but not limited to sales outreach, marketing campaigns, or any non-investment solicitation.
  • No harassment or abuse. You may not use investor data to harass, stalk, threaten, or contact individuals in a manner that would constitute harassment or a violation of applicable law.
  • No aggregation or profiling for external use. You may not combine investor data from our platform with other datasets to create consumer profiles, financial intelligence products, or similar derivative works for external distribution or sale.

We take the protection of investors’ personal information seriously. Violations of this section will be reported to relevant authorities where required by law.

5. Email Automation: User Responsibility

Your emails. Your responsibility.

All emails sent through RaiseClaw are transmitted from your own connected Gmail account using credentials you authorize. RaiseClaw provides tooling to draft and schedule those emails; we are not the sender, and we are not a party to any communication you send.

By using the email features of the Services, you acknowledge and agree that:

5.1 You Are the Sender

  • All outgoing emails originate from your own Google account. RaiseClaw does not control, edit (beyond your explicit instruction), or transmit emails on its own behalf.
  • You are solely responsible for all content in emails sent via the Services, including AI-generated drafts that you review and approve before sending.

5.2 Compliance Is Your Obligation

  • You are solely responsible for ensuring your outreach complies with all applicable laws and regulations, including but not limited to the CAN-SPAM Act (U.S.), CASL (Canada), GDPR (EU/UK), and any other applicable anti-spam, data protection, or electronic communications laws in your jurisdiction.
  • You must obtain any necessary consents and provide required opt-out mechanisms where mandated by law.
  • You are responsible for honoring unsubscribe requests and maintaining accurate sender identification.

5.3 RaiseClaw Is Not Liable For

  • Spam filter decisions, email deliverability issues, or inbox placement outcomes resulting from your email activity.
  • Your Gmail account being flagged, rate-limited, suspended, or blacklisted by Google or third-party spam services as a result of your email sending patterns.
  • Damage to your domain reputation, sender score, or any blocklisting by email service providers or spam registries.
  • Any fines, penalties, legal claims, or regulatory actions arising from non-compliant email campaigns you conduct through the Services.

We strongly encourage you to familiarize yourself with email deliverability best practices and applicable anti-spam laws before using automated outreach features. Thoughtful, targeted, and personalized outreach produces better results and keeps your account in good standing.

6. Prohibited Content

You may not use the Services to create, store, send, or facilitate the transmission of any content that:

  • Is pornographic, sexually explicit, obscene, or contains nudity in any form.
  • Depicts, promotes, or glorifies violence, self-harm, torture, or abuse of any person or animal.
  • Constitutes hate speech, discrimination, or harassment based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic.
  • Is defamatory, threatening, or constitutes unlawful harassment toward any individual or group.
  • Violates the intellectual property rights of any third party, including copyrights, trademarks, or trade secrets.
  • Constitutes phishing, fraud, deceptive misrepresentation, or impersonation of any person or entity.
  • Violates any applicable local, state, national, or international law or regulation.
  • Contains malware, viruses, ransomware, spyware, or any other malicious code.
  • Promotes, facilitates, or constitutes illegal financial activity, including market manipulation, Ponzi schemes, or unauthorized securities offerings.
We reserve the right to remove any content that violates these restrictions, immediately suspend or terminate your account, and report violations to law enforcement or regulatory authorities where required or appropriate.

7. Intellectual Property

The Services, including all software, AI models, user interface elements, trademarks, logos, and content created by RaiseClaw, are the exclusive property of RaiseClaw and are protected by intellectual property laws. Nothing in these Terms grants you a right to use RaiseClaw’s trademarks or branding.

You retain ownership of the content you input into the Services (your startup profile, notes, documents). By submitting content, you grant RaiseClaw a limited, non-exclusive license to process and store that content solely to provide the Services to you.

You own the email drafts and other outputs the AI generates on your behalf. RaiseClaw does not claim ownership of AI-generated content created using your inputs and profile.

8. Third-Party Services & Integrations

The Services integrate with third-party platforms including Google (Gmail), Slack, Stripe, and others. Your use of those integrations is governed by the respective third-party terms of service and privacy policies. RaiseClaw is not responsible for the practices or content of third-party services.

Disconnecting a third-party integration (e.g., revoking Gmail OAuth access) is your responsibility and may limit certain platform features.

9. Disclaimers & Limitation of Liability

9.1 “As Is” Service

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED.

9.2 No Investment Advice

Nothing in the Services constitutes financial, investment, legal, or tax advice. AI research outputs, investor scores, and email drafts are tools to enhance your productivity and are not professional opinions or recommendations. You are solely responsible for your fundraising decisions.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAISECLAW, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, DAMAGE TO REPUTATION, EMAIL DELIVERABILITY FAILURES, ACCOUNT SUSPENSIONS BY THIRD-PARTY SERVICES, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO RAISECLAW IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

10. Indemnification

You agree to indemnify, defend, and hold harmless RaiseClaw and its officers, directors, employees, agents, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the Services in violation of these Terms.
  • Any emails sent from your connected account, including claims of spam, harassment, or violation of anti-spam laws.
  • Your misuse of investor data obtained through the platform.
  • Any content you submit, store, or transmit through the Services.
  • Your violation of any applicable law or the rights of any third party.

11. Account Termination

You may terminate your account at any time by contacting us or using the account deletion feature in settings. Upon termination, your access to the Services will cease and we will delete your data in accordance with our Privacy Policy.

We reserve the right to suspend or terminate your account immediately, without notice or refund, if we determine in our sole discretion that you have violated these Terms, engaged in fraudulent activity, abused the investor database, or used the Services in a way that harms other users or third parties.

Sections 4, 5.3, 6, 7, 9, 10, 12, 13, and 14 survive termination of these Terms.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will provide at least 14 days’ notice before material changes take effect, either by email or via an in-app notification. Continued use of the Services after the effective date of updated Terms constitutes your acceptance. If you do not agree to updated Terms, you must stop using the Services.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved through good-faith negotiation between the parties, and if unresolved, through binding arbitration or a court of competent jurisdiction as mutually agreed.

Before filing any legal claim, you agree to contact us at ceo@raiseclaw.com and attempt to resolve the dispute informally for a period of 30 days.

14. General Provisions

  • Entire Agreement. These Terms and our Privacy Policy constitute the entire agreement between you and RaiseClaw regarding the Services and supersede all prior agreements.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
  • Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
  • Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights freely.
  • Force Majeure. RaiseClaw is not liable for delays or failures in performance resulting from causes beyond our reasonable control.

15. Contact Us

If you have questions about these Terms or need to report a violation, please contact us: